Off we went. Saying goodbye to my Grandma was all a blur now too. He was very fond of her as she was him. We got parked at the airport and made our way to the terminal. He was flying with Etihad and I booked the flight through Budget Air online through Sky Scanner. £899 it cost then the hidden added extras, THEN I had to book his seats through the Etihad website. £54. So in the end it cost nearly £1,000. We one t a get in the cue. It was busy. Milla on my front in a carrier. A worker said I couldn't wait with him so I went and stood at the side with Mam and Dad. If only that guy knew that our time together was so so precious. He cued for an hour. There was 8 check-ins and only 4 open. They were so so slow. 6pm. He was still in that cue. This was a long haul flight. No fish here it seemed. He finally made it to check in. And was there a further hour. We were all panicking. No one came to tell us what was going on. I managed to catch his eye. "What's going on?" I mouthed. "Can I come over?" "Your not allowed" he said. My Dad being my Dad, "Fuck this" and off he went. Then off I went. My Dad explained that he was his Father in-law. The girl behind check in had said Paul wasn't allowed his family to come over when he asked if his family could come over. How ridiculous! I went and spoke to her. How I kept my cool I don't know. "I'm trying to get him a Transit Visa" she said. "What's a Transit Visa?" I replied. "Because his stopover in Sydney is over 8 hours he needs a transit visa. Don't worry we'll get it sorted" "I've never heard of a transit visa" I said. "Neither have I" She said frantically making calls. There was a guy (I'm assuming her manager) who tried to whisper but clearly couldn't as I heard him say "Come on now. Leave this. There's other people who need checked in" How dare he!! Then another woman came over. Asking the girl who was dealing with us questions about other passengers. All three of the check in desks were hounding this poor girl. She was so apologetic towards us. The others were so so rude. Couldn't have cared less about us. She called Queensland to get Paul a Transit Visa but they said it was too late. It was now 6.50pm and his flight left in 20minutes. She asked me if I could go online and find him another flight from Sydney to Tonga. I said 1, I haven't got the money and 2, if there was a flight without an 11hour stop over they would have sold me that in the first place. I was shaking. Holding my baby girl. It felt like I was in a film. You see this stuff happening to people on telly and now this was a reality for us. "So he can't get on this flight?" I said. The airport like a ghost town. "No" "His visa end in 6days!" "Sorry there's nothing we can do" The other woman replied. I wanted to scream at her! NOTHING YOU CAN DO. YOU'VE DONE FUCK ALL ANYWAYS! YOU'RE CUSTOMER SERVICE IS APPALLING AND I WON'T BE RECOMMENDING YOU TO ANYBODY! But I kept my cool. "I've paid for his seats can I have my money back please?" "Sorry we don't deal with that side. You'd have to call them up. Did you book the flight through the Etihad website" "No, Budget Air" "No you'd have to call Etihad" I walked away as my Dad stood explaining everything. "The poor lad doesn't want to go but unfortunately he has to because our country has rules. His visa ends in 6days. What are we supposed to do now!" I'm sorry" she kept saying. She wasn't sorry at all. She just couldn't be arsed. A transit visa though. Have you ever heard of anything so ridiculous in your life! Whats the point in one of them! You can't leave the airport anyways. Anyone could tell you that. I felt numb and couldn't believe what had just happened. I felt like I was in a dream. We got back in the car and headed home. My phone started going mental with messages. "Did he get a way alright?" "Are you ok" Now I had to explain to everyone. What a nightmare. A positive comes out of every negative I believe and my positive was we got to spend another few days togetherđź’“
Screw you Monday! |
No comments:
Post a Comment